Patria Rashid
Director
Details
Hello, I’m Patria, the Director of Pats Care. I take great pride in leading an agency that prioritizes the well-being and satisfaction of every client we serve. I founded this agency with a deep passion for care, having started my journey as a carer myself. The sense of fulfillment I experienced in making families feel at ease and supported was truly rewarding, and it inspired me to pursue this path and grow within the industry.
Over the years, I’ve had the privilege of building strong relationships with both clients and their families, something that I hold dear to my heart. As I worked my way up, I gained a true understanding of the struggles that individuals and families face when adjusting to new care needs. I’ve seen firsthand how difficult transitions can be, but I assure you that with Pats Care, our focus is ensuring your satisfaction and peace of mind.
I am committed to making sure that every member of our team is dedicated to providing the highest quality care, meeting the individual needs of every client we work with. At Pats Care, we strive to create a caring, compassionate environment where clients and their families feel truly supported, valued, and heard.
Muna Rashid
Manager
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Hello, I’m Muna, the Registered Manager at Pats Care. In my role, I oversee every aspect of our operations to ensure that we are delivering the highest standards of care. My responsibilities include ensuring compliance with regulations, supporting our dedicated team of carers, and making sure our clients receive the best possible service.
I am passionate about maintaining a safe and nurturing environment where both our clients and staff feel supported. Whether it’s ensuring the smooth day-to-day running of our services or making improvements where needed, my goal is to guarantee that our clients and their families receive care that is both professional and compassionate.
At Pats Care, we are committed to offering a service that not only meets but exceeds expectations—and I’m here to make sure that happens every day.
Nimco Mahad
HR Manager
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Hi, I’m Nimco, and I’m an HR Manager dedicated to ensuring that we recruit the best care staff and place them with the individuals who need their support most. My role focuses on hiring qualified professionals and making sure all staff meet the necessary qualifications and background checks to provide safe, reliable care.
I take great pride in selecting staff who are not only highly skilled but also aligned with the values and needs of the people they’ll be caring for. This ensures the right fit for both the care team and the individuals in our care.
In addition to recruitment, I maintain strong relationships with families to ensure they are always satisfied with the care their loved ones receive. I stay in regular contact with both the staff and families to make sure everything is running smoothly and that any concerns are addressed promptly.
My focus is on providing high-quality care through strong staffing and continuous communication, ensuring that both care recipients and their families feel supported and confident in the care they receive.
Amanda Donnelly
Care Assessor
Details
Hello, I’m Amanda, and I’m a Care Assessor with a passion for building strong, supportive relationships with families. My primary focus is ensuring that individuals receive the highest quality care tailored to their specific needs.
I work closely with families to understand their unique situation and ensure that they have all the information they need to make informed decisions. Through home visits, I assess the care needs of individuals and develop personalized care plans to support their health, safety, and well-being.
Once the care plan is in place, I continue to stay in contact with families, checking in to make sure everything is running smoothly. I make sure that the care provided is aligned with the assessment and that families feel confident and satisfied with the care their loved ones are receiving. Building trust and fostering open communication is key to what I do. I’m here to ensure that every individual’s needs are met with compassion, professionalism, and dedication to their well-being.